TWEENY NI5011Lighten your daily life Iron or steam, just the way you want
A new ironing experience
Tweeny is a 2-in-1 appliance that doubles as both a steam iron and a garment steamer. As a steam iron, it provides crisp results on even the thickest garments, while as a garment steamer, it removes creases on even the most delicate or sophisticated fabrics. With no setting needed, it's easy enough for anyone to use at home!
Tweeny is your new 2-in-1 appliance featuring an innovative, highly comfortable way to steam and iron. Long horizontal sessions or last-minute vertical touch-ups: take care of your clothes just the way you want with a single appliance. Thanks to OptiSteam technology, it is highly efficient against creases, with a ceramic soleplate for great glide and a concentrated steam burst for easy wrinkle removal. And with Smart Technology, there is no need to set the steam or temperature - it is always perfectly adapted to all garments. Use Tweeny on any fabric, from the thickest to the most delicate. Tweeny - the smart way to iron!
* Compared with Calor/Tefal iron FV3910 – Weight test following IEC 60311
* Compared with a standard steam iron Tefal/Calor FV3910 - Quality ironing test by an external laboratory - France 2016 - ** Compared with a standard steam iron Tefal/Calor FV3910 - Weight following IEC 60311 standard - *** With medium-hard water
Extremely light & easy to handle
Thanks to its easy to maneuver handle (almost twice as light than a standard iron*) and compact yet efficient steam head, Tweeny allows for a revolutionary gesture to either iron horizontally or steam clothes vertically.
No compromise on efficiency & precision
Its super concentrated burst of steam generated by OptiSteam technology provides great ironing results, equal to a standard steam iron*. The profiled tip of the ceramic soleplate ensures easy and precise access to difficult areas, such as narrow edges, seams and collars.
Easy to set up and use
Super comfortable to use as almost twice as light than a standard iron**. For a last-minute session or to refresh a garment, Tweeny is the ideal vertical steamer, doing away with the need for an ironing board. For a classic horizontal session, its 40-seconds heat-up wastes no time.
A worry-free appliance for all kind of clothes
Smart Technology provides one perfect combination of temperature and steam output for efficient ironing on all types of ironable fabrics. No risk of burning. No setting needed from thick fabrics on the ironing board to the most delicate or sophisticated clothes on a hanger avoiding a shining effect.
Easy to transport and to store
Thanks to its compact size, locking system and cord compartments, Tweeny is extremely easy to carry away after your session and easy to store anywhere in your home.
Safety Auto Off
The appliance is automatically put on standby mode when left unattended after 8 minutes. It prevents energy waste and risk of burning.
Large capacity 400 ml water tank.
Door hook Integrated
Comes with a door hook to easily hang clothes behind a door and steam against a flat surface
The first time you use your product, as well as every time you change the anti-scale cartridge, you must fill the water circuit. To do this, you must: - Press the On/Off Switch for five seconds: the pump will prepare to fill the water circuit. - Wait 1 min. 40 secs whilst the indicator light flashes (do not worry about the noise the pump makes during this process; do not press the steam button). - When the indicator light remains lit, the appliance is ready for use.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I". The water level in the tank is too low ==> Unplug the appliance and fill the tank. The pump is unprimed ==>Press and hold the steam button for a few seconds to prime the pump. The removable tank is not installed correctly ==> Check the correct positioning of the tank on the product. The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I". The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
You may be using water to which you have added an ironing agent for scenting the water ==> Only use water that is free of additives. Your appliance was not rinsed enough after a descaling cycle ==> Fill the tank with 200 ml of water and run the appliance until the tank is empty. You used a chemical descaler instead of white vinegar ==> Launch a rinse cycle for your appliance (as described above). If the problem persists after the cycle, take it to an approved service centre.
You may be using water to which you have added an ironing agent for scenting the water ==> Only use water free of additives. Your appliance was not rinsed enough after a descaling cycle ==> Fill the tank with 200 ml of water and run the appliance until the tank is empty. You used a chemical descaler instead of white vinegar ==> Launch a rinse cycle for your appliance (as described above). If the problem persists after the cycle, take it to an approved service centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself and take it to an approved repair centre.
If your appliance makes little or no steam, check the following: - Did you correctly follow the start procedure (first use) described in the user manual? - You completely emptied the water tank during use. To restart your product's pump, hold the steam button (trigger) down to create steam once again. - If you just replaced your anti-scale cartridge, follow the priming procedure for the water circuit fill pump. - Check that the red caps on your anti-scale cartridge have been properly removed. If they were not removed during installation, they might get stuck in your product's water inlet hole. Simply remove them with a pair of tweezers.
If, despite this, your product is still not making steam, refer to the user manual or contact our customer service.
We recommend using your product with the tip of the soleplate pointed up, and that you do not hold the steam button down.
The first time you use your product, you may notice a small release of water, smoke or odour from the soleplate. This is related to the manufacturing process and has no impact on you, your product or your fabrics. It will disappear after several uses.
Be sure that you do not automatically turn your product to "First Time Start-up" or "Start-up After Anti-scale Cartridge Change" mode (hold the ON/OFF switch for five seconds). This mode must only be used during the first use or after changing the anti-scale cartridge. For all other times you switch on the appliance, press the ON/OFF switch correctly.
If, despite this, your product still spits water, refer to the user manual or contact our customer service.